Frequently Asked Questions

What is KibblePaw?

KibblePaw is a pet adoption superapp for iOS and Android, connecting pet owners, shelters, and animal lovers in Singapore through adoption and community welfare. Browse pets for adoption, message rehomers, and arrange meet-and-greets in one app.

How do I create an account?

Download the app, tap Sign Up, enter your details, verify your email, and complete your profile.

Is KibblePaw free?

Yes. Browsing listings and messaging rehomers on KibblePaw is free. Some rehomers or shelters may request an adoption fee to cover vaccination, sterilisation and microchipping costs.

Who can use KibblePaw?

• Pet owners
• Shelters and rescues
• Adopters
• Animal welfare supporters

You must be 18 or older to use KibblePaw.

What pets are supported?

Cats, dogs, rabbits, birds and other small pets. Browse the listings or filter by category on the homepage.

How does adoption work?

• Browse or list pets available for adoption
• Connect via in-app messaging
• Meet in person
• Complete paperwork

How do I list my pet?

• Tap List Pet
• Upload photos
• Fill in details
• Add a description

Can I visit before adopting?

Yes, meet-and-greet is strongly encouraged before making any adoption decision.

How long does the adoption process take?

It depends on matching, scheduling, and decisions from both parties.

What are the Singapore requirements for pets?

• Dogs must be licensed and microchipped with AVS
• Cats require microchipping and licensing under the AVS Pet Cat Scheme (in effect from September 2024)
• HDB residents can keep one licensed cat or an approved dog breed
• Vaccinations must be kept up to date

How is safety ensured?

• Reporting systems
• Content moderation
• Community guidelines

What should I do if I see suspicious activity?

Report via the app or email support@digitalisle.cloud